• Call us: (708) 365-1000 | (847) 450-6500

  • Help Desk

  • Help is just a click or call away.

    The heart of our personalized support is our help desk. Anytime you are having issues we are here to help. Whether you are at your practice location, rounding in the hospital, or working from your home office, our technicians are here for you. There is no problem too large or too small, and no such thing as a stupid question. Our technicians will get you back to caring for your patients with lightning speed. 

    Here are some of the common ways we help:

    • 24/7/365 Monitoring of all of your systems
    • Remote support via phone, online chat, email or even text (coming soon: messenger pigeons)
    • Software Updates
    • Printing Issues
    • Interacting with technology vendors on your behalf

  • No Extra Charges

    For all of our support packages we use a design called managed services. What this means is that we are like an all inclusive resort in that you have one monthly charge for support that you can budget for regardless of how often you need us. This eliminates any surprises when your invoice arrive, and will help keep costs down.

  • Help with Absolutely Anything

    Laptop PC having issues? Or perhaps it is your Mac? Wait... its an issue with getting email on your iPhone. We are here to help with any of these and much more. While not our wheelhouse, we have even been known to give Netflix recommendations from time to time.