What if you could download and store industry-related knowledge from each employee at your business? A knowledge management system (KMS) does just that. It streamlines the way businesses organize and share their collective knowledge for current and new employees to easily access and utilize while carrying out their responsibilities. What Is a Knowledge Management System? A knowledge management system protects a company’s information assets while putting that information to daily[...]
Over the last few years, there have been drastic shifts in how people work. Technology and the COVID-19 pandemic are the two main drivers of these changes. Businesses now face the challenge of keeping up with technological developments and providing work flexibility. The Benefits and Challenges of Technology in the Workplace Automation, AI, and remote work are becoming the norm in these unprecedented times. And while they present various benefits to the workplace, they also come with [...]
While in the past, employees arrived at their offices in person, working from home has become increasingly popular since 2020. But is building a remote workforce a worthy investment for businesses? Like other endeavors, it has its challenges and rewards. Since digital infrastructure allows people to connect globally, businesses could hire top talent and improve flexibility with a remote team. Find out more about pros and cons of remote workforces. The Rise of Remote Work in the [...]
Think of machines that can learn and adapt to any situation. Thanks to researchers from MIT and Technion, the Israel Institute of Technology, this is now possible. They have created a new method that lets machines learn in two ways: by copying their teacher and trying things independently. This dual method helps machines learn faster and better. What's the Big Idea? Researchers from MIT and Technion, Israel Institute of Technology, have found a way for machines to choose when to [...]
In order to be successful, it is important for businesses to have a good customer relationship management system in place. However, many small companies make simple mistakes that get them in trouble. If you don’t keep your customer data clean and accurate, your business could be at risk. Here are some common CRM mistakes you need to avoid. No implementation planning: It is important for businesses to plan and strategize ahead of implementing a CRM. CRM systems can help businesses [...]
According to a new Akamai analysis, the company's experts classified about 79 million domains as dangerous in the first half of 2022; based on a NOD (newly observed domain) dataset, this is about 13 million malicious domains per month, representing 20.1% of all the successfully resolved NODs. According to Akamai, a NOD is any domain queried for the first time in the last 60 days. And by "malicious," it means a domain name that leads to a site meant to phish, spread malware or do some [...]
Voice over IP, or VoIP, has become increasingly popular among business owners. However, many business owners ask if VoIP is viable in a landscape where many voice systems are either no longer supported or cost a fortune to upgrade. Your business relies on a consistent and secure communication network. Therefore, choosing the right voice over IP solution is crucial for your business. Here are three things to look for when trying to find a voice over IP solution for your business. [...]
Having remote workers in your business is a great way to expand cost-effectiveness and helps your business grow. But, unfortunately, many businesses have issued remote workers limited access to the network to protect important information. Knowing this, hackers are finding creative ways to access networks and steal vital information. It is important to ensure your remote workers have proper security protections in place not only to protect their personal devices but also to secure [...]
Based on a recent survey conducted by the folks at Titaniam, a solid majority of organizations have robust security tools in place. Yet nearly 40 percent of them have fallen victim to a ransomware attack in the past year. How can this be? With conventional tools in place, how can this still be happening? The answer to that question is complex. Ransomware attacks ultimately have three different phases. Each phase must be protected against and in each case, the type of [...]
Smaller companies often struggle to develop and invest in robust IT security systems, which can leave them relatively more vulnerable to cyber attacks. If that's the situation you're in and you're trying to decide what to invest in and where to use the money that you have to spend on IT security, here's a quick overview of the basics you need to have covered. 1 - Door Access Control Believe it or not, this properly falls under the cybersecurity umbrella since magnetic door locks [...]
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